5 Star Quality Work
We’ve got another student coming out on Monday, and I’m really excited about it.
They’ve got their business set up and ready to go, we’ve done the market research (and it looks good). And most importantly, they’ve been right on target with every step of the training so far.
I’m 100% confident they’re going to crush their business, because they’ve consistently proven they can do what they say they’ll do.
And this is wildly important.
Quality work is the cornerstone of success… however, I’ve noticed a lot of people in the trades limit this to what they deliver to the customer.
They don’t apply those same rigorous standards to other areas of their business.
For example, how they interact with the customers.
1. Picking up their phones
2. Having a VM box that isn’t full
3. Showing up on time.
4. Setting realistic expectations
And here is the truth. No part of a business exists in a Vacuum.
That’s part of the reason why we’re picky with the students that we bring into our program.
If someone can’t pick up their phone when they commit to being there… and they want to start a business… how can we have faith that they’ll pick up their phone when they have a business?
In 2019, we refunded a student and kicked them out of the training before they came to Florida. They were really upset. They “didn’t do anything wrong.”
However, that couldn’t be further from the truth. We had 2 planned meetings scheduled that they never showed up for. They didn’t respond until they next day with an apology and a weak excuse.
So I kicked them out.
If you can’t keep your commitments in your personal life, why would you suddenly have the habit of keeping your commitments in your business?
And here is the reality.
We LOVE helping people start their own business.
It literally gives me the chills. There is something incredible about helping someone change their life.
That said, we’re passionate about success, not money. When we sense that someone isn’t going to do what it takes… we let them go.
If you’re considering starting a business (whether with us, or with someone else). You have to ask yourself.
Do I do 5 star work in everything that I do?
If the answer is no, then business may not be your best option. At least not yet.
The good news is… if the answer is no.
You have the power to change it. It’s a decision, not a condition.
Steven “5 Star” Jordan